Return & Exchange
Returns & Refunds Policy
At Tallr, we want you to love your purchase! If you're not completely satisfied with your order, we're here to help.
Return Window
You have 7 days from the date of delivery to initiate a return. Items must be unworn, unwashed, and in their original condition with all tags attached.
Exchanges
We're happy to exchange items for a different size or color, subject to availability. To request an exchange:
- Contact us within 7 days of receiving your order
- Ensure the item is in its original condition with tags attached
- We'll arrange the exchange and provide you with return instructions
Note: Exchanges are processed once we receive and inspect the returned item. Shipping costs for exchanges may apply.
Refunds
If you'd prefer a refund instead of an exchange, we'll process it once we receive and inspect your returned item. Refunds will be issued to your original payment method within 5-7 business days after approval.
Please note: Original shipping charges are non-refundable, and return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.
Non-Returnable Items
For hygiene reasons, the following items cannot be returned or exchanged:
- Underwear and intimate apparel
- Swimwear (unless tags are still attached and hygiene seal is intact)
- Items marked as final sale
How to Initiate a Return
To start your return or exchange, please contact us:
📱 WhatsApp: 9136681224
✉️ Email: hi@tallr.in
Our team will guide you through the process and provide return instructions.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the issue. We'll arrange a replacement or full refund at no additional cost to you.
We appreciate your business and are committed to ensuring you have a great shopping experience with Tallr!